Food-delivery apps a double-edged sword for restaurants looking to grow business - what does skip the dishes charge restaurants

Ask chef Mollie J Jacques about her experience in delivering apps like Uber Eats, and she will remember many times the staff at the Toronto pizza shop she worked for, when the driver was not present, she had no choice but to deliver the goods herself.
"At least once or twice a week, we have to give the order to people and give it to people," she said . ".
"We have some customers coming down on our own.
Such anecdotes illustrate the plight of many restaurant owners.
While food distribution apps like Foodora, Uber will serve more customers without investing in cars and drivers, they also cause trouble for many operators, ate already meager profits, and if there is a problem with the delivery, the diners are annoyed with the restaurant.
"There is a new company coming in every week to try to keep up with the trend," Jacques said . ".
"These apps have done so much damage to me, but haven't logged out yet.
They all sound like a good idea when they walk into the door.
But they're not when you see the bottom line.
Her experience in those two yearsand-a-
She said that in the past six months, she will spend more than an hour on a typical Friday or Saturday talking to Uber Eats customer service to correct one or the other problem is "common ".
While Uber Eats, Foodora, skipped the dishes, Door Dash said they made the restaurant more accessible to customers, none of them were able to provide data to support claims against regular restaurant partners
DoorDash did not respond to requests for comment.
Foodora says it's one of its top sales partners
It can't name for privacy reasons --
Its take-out business has increased by 90 through the app.
Dan Park said that Uber Eats is a growing company that constantly learns how to improve the experience of customers, drivers and restaurants and scale up customer support, among other things, head of Canada for the service.
He said that restaurants that work well with drivers tend to be more successful in delivery, highlighting those that provide designated areas for drivers to avoid confusion.
Delivery app is a hot topic among 31,000 members of food
Facebook's comments reflect a complex experience, but the vast majority point to high fees.
"It's not profitable unless someone manages to produce the product at a very low cost," page administrator Jacques said . ".
Fee for Uber restaurant-
The cost of time is between $350 and $500, Park says, depending on how much extra they want, like photography.
The app then charges a 30 commission per order, although some restaurants may pay a slightly different fee.
Skipping the dishes spokeswoman Arianna Dametto and David Albert, general manager of Food Canada, said in a separate email that their company does not charge a start-up fee
They don't say what commission they charge to the restaurant, but say it's different.
Anecdotal information shows that most apps charge a commission of 20 to 35 cents.
Some restaurants have raised prices on the app in order to mitigate the blow.
A special House, a family.
Run a Vietnamese restaurant in Vancouver, list the same items and keep the portions of the meal the same
General manager Victoria said, in terms of delivery and delivery, but the price has been adjusted.
She said the restaurant has been on Uber Eats and DoorDash since last winter.
However, Uber Eats does not encourage this practice because it aims to give consumers a good, consistent experience, Park said.
Industry insiders also complain about service hiccups such as late drivers or drivers who don't have insulation bags to keep orders warm.
Jacques recalled seeing some delivery drivers put the pizza box vertically into the bag, or rushed in to grab the wrong order, including another dog bag with a customer full of leftovers.
In a special house, there is a problem every two weeks.
Others, including Jacques, said they had a poor experience with certain apps.
The app companies say they will compensate restaurants and customers for losses to varying degrees, such as the absence of drivers.
Despite the cost and potential problems, there are still thousands of restaurants on the platform, which shows that these apps are worth it.
Do said House Special received about $500 to $700 a day for Uber takeout orders, and some customers came to the restaurant to dine after seeing them on the app.
Park heard similar stories from many of the company's restaurant partners.
Family Restaurants also benefit from the marketing opportunities offered through the app to attract more customers, she said.
"We have grown a lot with our efforts --out business.
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