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skip the dish restaurant login Valentine's Day date 'from hell' ends in tears for Wollongong couple

by:Two Eight     2019-08-14
skip the dish restaurant login Valentine\'s Day date \'from hell\' ends in tears for Wollongong couple

Christopher James will always remember February 14, 2016 as "Valentine's Day in Hell ".Mr. James celebrated his first Valentine's Day with his 10-month girlfriend.xa0Come to Manly from the Wollongong adventure and enjoy a romantic dinner."Hungry Jack and yogurt."That's where my Valentine's Day ends," he said .".Mr. James, 25, has booked to take his girlfriend to Criniti's Manly, one of six people in the new state's Italian chain restaurant.Upon arrival, Mr. James stated that he was advised that the reservation was not made in his name, but that he was given a table after presenting the booking confirmation text."I was put on a table under a leaking air conditioning vent," he said ."."The manager came over to apologize, but he just wiped it and it continued to leak after that.His misfortune did not end."We ordered a main course for octopus and squid, and I found some in it.xa0The squid on the whole plate has a texture."I sent it back and I didn't want another one," he said .".Soon after, the electricity came out.I ate chicken.I saw that the chicken was actually raw.So I called the waiter back...He took both pipes back and he said the chef would make some new onesxa0But I said, "I just want the Bill and I have had enough of this place ".He said he did.xa0Girlfriend cried when they left the restaurant before they went to the Hungry Jack Restaurantxa0Yogurt.Mr. James got a discount of $62.From the total bill of $133, $90.19.But he said it was not good enough to be asked to pay $70 for "unedible food."I argued that I was asked to pay 50 cents for the raw chicken.It's a health risk, and squid...But the manager said 50 cents was the best he could offer and I had to pay the bill and go to the HQ the next day to get it, "he said."I spoke to the customer service manager and he said the head of operations said the 50 discount was enough and we would not reach a solution.Albert, customer service manager at Criniti, declined to give his last name and said all customer complaints were taken very seriously and Mr. James gave a full refund on Mondayxa0Call."I spoke to him yesterday and we gave him a full refund.He fought me very hard from the beginning.Finally, I said we would give him a full refund.Albert said the standard practice isxa0Any full refund must be issued through the headquarters, and the manager of Manly restaurant gave the greatest possible discount at the time.\ "I received thousands of [email] from customers.I got 300 by myself yesterday and only 10 were complaints."This shows the quality of the service," he said .".He added that the Manley restaurant manager told him about the airThere was no water leakage in the air conditioning vent, just there was "some condensation" and in his professional opinion, the dish "chicken can be eaten safely, but he would be happy to bring it back and recreate it.In the squid, Albert said: "All of our seafood is fresh and although there may be small pieces of bones at times, we do warn customers to be careful.\ "Managerxa0Take [chicken] off the bill and have drinks on top of that.The main course and [one] ribs were completely eaten, so he was charged.I provided a full refund when I spoke to him on Monday.Criniti confirmed a full refund on Tuesday.Criniti of Darling Harbour won the most popular Italian restaurant in Australia, at 2014 "I love food" awards ceremonyxa0Foxtel's LifeStyle Food Channel.
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